The questions below are intended to help coaches understand or identify the role they play within the organization. · Do you know or have access to the Clay County School District’s Strategic Plan/Outlook (Mission, Vision, and Organizational Goals)? Has anyone explained it to you? · Please describe the role Intervention Coaches play in accomplishing or meeting organizational objectives (where do coaches fit within the organization)? · Do you feel supported by your organization? Please explain? · Has your supervisor or someone within your organization explained your role in meeting organizational objectives?
Customer – Who you serve
The customer-centric questions below are intended to assist intervention coaches in understanding their customers · Please describe/list your customers (to whom do you provide service)? · Please describe the services you provide to your customers?
· Do you receive feedback from your customers? If so, in what form (verbal, written, emails, etc.)? · Do you feel rewarded by providing service to your customers?
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Intervention Coach Questionnaire, Continued
Work Environment
The questions below allow intervention coaches to evaluate their work environment. · Please describe your job responsibilities – workflow? What is the process for performing your job on a day-to-day basis? · Do you have access to the policies and procedures that describe your job and responsibilities? · Do you feel you have a clear understanding of your job responsibilities? · Do you have the resources for accomplishing your job as an intervention coach? Some examples include (Training, Job Aids, Time, Staff, Tools, Space) · Do you feel there are any roadblocks, difficulties in accomplishing your tasks? Please explain? · Can you describe any assistors, (resources) that make your job easier to accomplish? This could tools already available or those you desire. · Do you feel supported and appreciated for the work you do? · What is your motivation for performing assigned tasks? · Are expectations of clearly defined, and do your expectations match those put forth by supervisors or the organization? · Do you feel supported, are you provided with motivation and incentive to accomplish assigned tasks? · Please describe a perfect day in your work environment? (Not sure about this, but I would like to hear in their own words what a great day at the office would entail).
Intervention Coach Questionnaire
Organizational View – Looking Up
· Do you know or have access to the Clay County School District’s Strategic Plan/Outlook (Mission, Vision, and Organizational Goals)? Has anyone explained it to you?
· Please describe the role Intervention Coaches play in accomplishing or meeting organizational objectives (where do coaches fit within the organization)?
· Do you feel supported by your organization? Please explain?
· Has your supervisor or someone within your organization explained your role in meeting organizational objectives?
Customer – Who you serve
· Please describe/list your customers (to whom do you provide service)?
· Please describe the services you provide to your customers?
· Do you receive feedback from your customers? If so, in what form (verbal, written, emails, etc.)?
· Do you feel rewarded by providing service to your customers?
Continued on next page
Intervention Coach Questionnaire, Continued
Work Environment
· Please describe your job responsibilities – workflow? What is the process for performing your job on a day-to-day basis?
· Do you have access to the policies and procedures that describe your job and responsibilities?
· Do you feel you have a clear understanding of your job responsibilities?
· Do you have the resources for accomplishing your job as an intervention coach? Some examples include (Training, Job Aids, Time, Staff, Tools, Space)
· Do you feel there are any roadblocks, difficulties in accomplishing your tasks? Please explain?
· Can you describe any assistors, (resources) that make your job easier to accomplish? This could tools already available or those you desire.
· Do you feel supported and appreciated for the work you do?
· What is your motivation for performing assigned tasks?
· Are expectations of clearly defined, and do your expectations match those put forth by supervisors or the organization?
· Do you feel supported, are you provided with motivation and incentive to accomplish assigned tasks?
· Please describe a perfect day in your work environment? (Not sure about this, but I would like to hear in their own words what a great day at the office would entail).